Last updated: 21/05/2025 Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://silverbackstudios.com.au website (the “Service”) operated by Silverback Studios (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Membership Terms & Conditions

• Your membership is billed according to the option you selected. All group classes and appointments must be booked in advance. Grip socks are required—no socks, no class. Group classes have a 7-hour cancellation window. Late cancellations forfeit the class and incur a $5 fee; no-shows incur a $10 fee.
• Appointments must be cancelled at least 24 hours in advance or the session will be forfeited.
• Cancel your membership anytime with 28 days’ notice via email, SMS, or in-app message.
• Promotional purchases follow their own terms, which override standard policies on payments, cancellations, and bookings.
• Late payment fees will be passed on to you.
• No refunds or transfers on memberships, packs, or appointments.

You can upgrade your membership anytime; downgrades apply at your next billing cycle. Please inform us of any health changes that may affect your ability to participate—we’re here to support you with the right classes or appointments. We’re always happy to help! Reach out via email at [email protected] or call 0405 845 338. We aim to respond within 48 hours.

Fees & Cancellations

• Group classes have a 7-hour cancellation window. Late cancellations forfeit the class and incur a $5 fee; no-shows incur a $10 fee.
• Appointments must be cancelled at least 24 hours in advance or the session will be forfeited.
• Cancel your membership anytime with 28 days’ notice via email, SMS, or in-app message.
• Promotional purchases follow their own terms, which override standard policies on payments, cancellations, and bookings.
• Late payment fees will be passed on to you.
• No refunds or transfers on memberships, packs, or appointments.
• You can upgrade your membership anytime; downgrades apply at your next billing cycle.

Please inform us of any health changes that may affect your ability to participate—we’re here to support you with the right classes or appointments. We’re always happy to help! Reach out via email at [email protected] or call 0405 845 338. We aim to respond within 48 hours.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Silverback Studios and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Silverback Studios. Silverback Studios has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Silverback Studios shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Australia without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.